What services does Royal Nerds offer? Royal Nerds is a Charlotte NC managed service provider founded in 2004 by Manuel Lopez. We deliver 15 services across five areas: managed IT and help desk support, cybersecurity and compliance, cloud migration and Microsoft 365, structured data cabling and network infrastructure, and custom web, software, and AI automation development. Every service is available in English and Spanish across Charlotte, Concord, Gastonia, Huntersville, Matthews, Monroe, Mooresville, Rock Hill SC, and Fort Mill SC.
Call (704) 897-7849 or email [email protected] for a free assessment.
Managed IT & Support
Day-to-day IT, covered
Help desk, monitoring, patching, and backup handled by a Charlotte team that answers the phone. Three support levels so a 5-person office and a 100-user operation are not sold the same plan.
Managed IT Services
Fully managed IT with 24/7 monitoring, help desk, patching, and backup. From $100/user/month, with a free infrastructure assessment before anything is quoted.
Explore serviceManaged IT Charlotte NC
The Charlotte-specific breakdown: three support tiers from $100-$300/user/month, what each one includes, response-time commitments, and how to compare MSP quotes.
Explore serviceEmergency IT Support
24/7 emergency response with a 1-hour on-site target for server crashes, ransomware, and network outages. A real technician picks up, not an answering service.
Explore serviceIT Consulting
Technology roadmaps, architecture reviews before a growth spurt, and vendor management. Strategy work for owners who need a plan, not just a ticket queue.
Explore serviceSecurity & Cloud
Protect it, then move it
Threat monitoring, endpoint protection, and compliance work paired with the cloud platforms your team already lives in. Most engagements start with an audit so the gaps are named before anything is bought.
Cybersecurity
24/7 threat monitoring, endpoint protection, email security, and HIPAA and PCI compliance support to keep ransomware out of your business.
Explore serviceCybersecurity Charlotte NC
The full Charlotte security program: ransomware protection, security audits, endpoint hardening, and HIPAA, PCI-DSS, and SOC 2 readiness for regulated businesses.
Explore serviceCloud Services
AWS, Azure, and Google Cloud migration, hybrid infrastructure that keeps sensitive workloads on-premise, and virtual desktops for secure remote work.
Explore serviceCloud Services Charlotte NC
Microsoft 365 rollouts, cloud backup, and zero-downtime migrations planned around your business hours instead of ours.
Explore serviceNetwork & Infrastructure
The layer everything else runs on
Cable, switches, firewalls, and access points. Get this wrong and every system above it looks broken, which is why every run we install is tested, labeled, and documented.
Data & Structured Cabling
Cat6, Cat6A, fiber optic, and low voltage wiring with Fluke-certified testing, labeling, and as-built documentation. Free on-site survey before the quote.
Explore serviceNetwork Support Charlotte
Business WiFi design and site surveys, next-generation firewall and VPN management, VLAN segmentation, and 24/7 network monitoring.
Explore serviceBuild & Automate
Software that fits the business
When off-the-shelf software stops fitting, we build. Websites, internal tools, mobile apps, and the automation that removes the manual steps nobody wants to own.
Web Development
Fast, professional websites for restaurants, media companies, and local businesses, built with local SEO and conversion in mind rather than bolted on later.
Explore serviceSoftware Development
Custom web apps, mobile apps, API development, and legacy modernization for Carolina businesses that have outgrown spreadsheets.
Explore serviceAI & Automation
Chatbots, workflow automation, and predictive analytics wired into the systems you already run, so the automation reduces work instead of adding a new tool to babysit.
Explore serviceServicios en Español
Atención completa en español
Royal Nerds es bilingüe desde 2004. Estas páginas están escritas en español para dueños de negocios que prefieren cotizar, planear y recibir soporte en su idioma.
Servicios IT
EspañolSoporte técnico 24/7, redes, WiFi empresarial, ciberseguridad, cableado estructurado y cámaras de seguridad, con tres niveles de servicio en español e inglés.
Explore serviceDesarrollo Web
EspañolPáginas web bilingües con SEO, AEO y AIO local, además de Google Business Profile y Google Maps configurados para negocios en las Carolinas.
Explore serviceBy Industry
Built around how your business actually runs
A restaurant with a POS on the line at 7pm and a clinic with HIPAA obligations do not need the same IT plan. These pages cover what changes per sector.
By Location
On-site across the Charlotte metro
Remote support covers most tickets. For cabling, hardware, and emergencies, a technician drives out — across both Carolinas.
Not sure which service you need?
Tell us what is breaking, slowing down, or about to be built. We will scope it, tell you what it costs, and say so if you do not need us.
Or call (704) 897-7849 · [email protected]